📅Managing Appointments

Online bookings & Scheduling

Table of Content

• Appointment - Existing Patient

• Appointment - New Patient

• Online Booking

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Appointment - Existing Patient

1. Click on “Add New Appointment” on the top right corner of your calendar or double-click on the desired practitioner column and date/time slot

2. Choose the patient name (only if the patient is registered in the system).

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Appointment - New Patient

NOTE:

You can register a “pending” patient to block the desired date and time for a new patient or an unregistered patient.

The only required informations are

• Patient’s name

• Patient’s IC number

• Patient’s Contact number

1. Click on “Add New Appointment” on the top right corner of your calendar or double-click on the desired practitioner column and date/time slot

2. Click on “Create a new patient” and fill up the required information.

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Online Booking

To enable online booking:

1. Go to Settings

2. Click “online bookings”

3. Turn on “online bookings” and Fill in the required information.

Note!!!!!!

To avoid blockage, please ensure that you have done the following:

1. Enable branch for online bookings

   > Settings

   > Branches information

   > Turn on “Display this branch in online bookings” > Remember to click update branch

2. Enable practitioner for online booking

   > Settings

   > Users & practitioners

   > Select user

   > Edit practitioner setting

   > Turn on “Show this practitioner in online bookings”. > Edit your practitioner online booking time slots

   > Remember to click update practitioner

3. Enable appointment type for online booking.

   > Appointments

   > Select appointment types

   > Select related billable item > Tick “show in online bookings” > Remember to click update appointment type