🏥Settings | Our Clinic

Settings

Table of Content

• Companies Information

• General Settings

• Branches Information

• Users & Practitioners

• Privacy Policy

• MedicalMet Subscription

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Our Clinic - Companies Information

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Click on “Companies Information”.

3. If you only have one company, click on “Edit Information”.

4. If you have more than one company, click on “Add Company” in the top right.

5. Complete all the mandatory fields in order to proceed to save. [NOTE: You won’t be able to save if any of the mandatory fields are left empty].

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Our Clinic - General Settings

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Upload your company’s logo and complete all the mandatory fields in order to proceed and save [NOTE: the logo that you’ve uploaded here will only display in your profile. For invoices & receipts you need to upload the logo in “Documents & Printings” under “Data & Docs”].

3. You can also edit your practitioners’ accessibility to treatment notes, appointments, financial details as well as your receptionists’ accessibility to patient file. [Refer to the pic below]

NOTE:

OPEN ITEM

If you enable open item, there will be an “open item’ field during invoice creation. Open items are those that are not listed in your billable items, products, or packages list. This feature allows you to specify the name and price of the open item when creating invoice.

SUBACCOUNT

If you enable Subaccounts, each main profile can support one or more sub profiles.This feature is particularly suitable for veterinary clinic.

Eg:

Main Profile: Suzy Tan (pet’s owner)

Sub Profile: Lucky (pet A), Coco (pet B), Snowy (pet C)

PRINT CLINIC QR POSTER

This feature allows your customer to scan and download the MedicalMet and link their profiles to your company. For more information, please refer to MedicalMet app product guides.

LOYALTY PROGRAM

If you check this checkbox, you will enable the customer loyalty program for your clinic. This program includes vouchers and points transactions that can be configured in the settings. You can set the point values for your products, billable items, and packages. Patients will be able to view their loyalty points through the app, as well as see the available vouchers and those that have been redeemed. They can also redeem vouchers using their points.

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Our Clinics - Branches Information

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Click on “Branches Information”.

3. If you only have one branch, click on “Edit Information”.

4. If you have more than one branch, click on “Add Branch” in the top right.

5. Complete all the mandatory fields in order to proceed to save. [NOTE: You won’t be able to save if any of the mandatory fields are left empty]

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Our Clinic - Users & Practitioners

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Click on “Users & Practitioners”.

3. Complete all the mandatory fields in order to proceed to save. [NOTE: You won’t be able to save if any of the mandatory fields are left empty].

4. Please ensure that you’ve selected the correct security role for your staff as this will determine their accessibility to the company’s information.

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Our Clinic - Privacy Policy

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Click on “Privacy Policy”.

3. We have provided a default version for each language for your reference. You can click on 'Edit Content' to make the necessary adjustments. Please note that this will only appear in the 'Patient Self-Registration Form.' Click HERE to create the patient self-registration form.

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Our Clinic - MedicalMet Subscription

1. Go to the menu bar in the top left corner, scroll down, and click on “Settings”.

2. Click on “MedicalMet Subscription”.

3. Choose your subscription plan based on the number of users in your company.

4. Click on “Add Card”. You can either add your credit card or debit card details to activate your subscription.

5. You will be able to see a green notice “your subscription is currently active” on the same page, once you have successfully activated your subscription.